Class Cancellation Policy for Virtual Training Classes
Class registrations cancelled more than 15 days prior to the class date will be issued a refund, less an administrative fee equal to 10% of the total class price.
Class registrations cancelled within 14-8 days prior to the class date will be issued a refund, less an administrative fee equal to 50% of the total class price.
Class registrations cancelled within 7 days of the class date will not receive a refund.
Class Rescheduling Policy for Virtual Training Classes
As a courtesy, we allow one class reschedule per registration. The reschedule must be for a date already on our schedule, but does not have to be for the next scheduled class. We do allow customers to substitute a different student but cannot re-ship class materials already shipped to the original registrant. If a substitute student would like a new set of class materials, orders can be placed by contacting training@Brookwood.com.
Brookwood reserves the right to cancel or postpone a course due to insufficient enrollment. In the event that Brookwood must cancel a course, you will be notified within 72 hours.
Brookwood Group Rate
Groups of 3 or more from one organization who attend the same training will receive a 10% discount off the total cost of the training.