Empower facilitators and engage learners with expertly crafted guides that turn virtual training into impactful, interactive experiences.
Brookwood specializes in developing exceptional Facilitator and Participant Guides that elevate the quality and impact of your virtual learning programs. Our instructional designers collaborate closely with your subject matter experts and stakeholders to ensure every guide is tailored to your training goals, audience, platform, and brand voice.
Virtual Platform Mastery
Both facilitators and participants need to be comfortable navigating virtual meeting tools like Zoom, Microsoft Teams, Adobe Connect, Webex, or proprietary platforms. These guides ensure everyone knows how to use platform features to their full potential.
Facilitator Guides:
Participant Guides:
Brookwood builds facilitator guides that do more than script a session—they empower trainers to lead with confidence. Each guide is designed to help facilitators deliver consistent, engaging sessions, regardless of their level of experience. We include:
Detailed session agendas with time cues and transitions to keep virtual learning on track
Engagement strategies optimized for platforms like Zoom, Teams, Adobe Connect, and Webex, including when to use breakout rooms, polls, chat, and screen sharing
Facilitation tips for managing group dynamics, encouraging participation, and adapting to learner needs in real time
Visual prompts and icons to guide facilitator actions (e.g., when to ask questions, share content, or debrief an activity)
Talking points and scripted guidance to support consistent delivery across facilitators and cohorts
Troubleshooting tips for navigating common tech or participation issues
Brookwood designs participant guides that complement and reinforce the live learning experience. Our guides are clean, user-friendly, and structured for clarity and retention. Features include:
Clear learning objectives that tie directly to course outcomes
Interactive elements like space for notes, reflection questions, and activities that mirror what’s happening in the virtual session
Visual aids and reference materials to support understanding and application
Supplemental resources such as job aids, checklists, or links to additional tools and readings
Consistent design and formatting aligned with your organization’s branding and accessibility needs
Engagement & Interaction Skills
Virtual Etiquette & Communication
Virtual sessions can feel passive without intentional engagement. These courses teach strategies to maintain energy, interaction, and attention throughout live sessions.
For Facilitators:
Learn to use digital whiteboards, live polls, quizzes, games, and breakout group activities
Apply storytelling, tone variation, and visual cues to hold attention
Develop pacing strategies to avoid Zoom fatigue
For Participants:
Encouraged to turn cameras on, contribute in chat, and interact with activities
Learn how to work in small virtual teams, collaborate on shared docs, or present ideas online
Practice speaking confidently in a remote setting
Why It Matters:
Interactive learning leads to higher retention and satisfaction. It also helps create a sense of community even in remote settings.
Online learning has its own set of social norms. These courses teach the do’s and don’ts of behavior in virtual classrooms.
For Facilitators:
Set the tone with clear ground rules for interaction, camera/mic usage, and chat conduct
Handle disruptions, multitasking learners, or tech challenges with professionalism
Build presence and authority in a virtual room
For Participants:
Learn respectful behavior, timing of responses, and active listening
Understand how to give and receive feedback appropriately
Know when and how to ask questions without interrupting
Why It Matters:
Virtual etiquette ensures smooth collaboration, prevents misunderstandings, and makes the learning environment feel respectful and productive.
